Cookie Policy

Luxury Maintenance Cookies and Similar Technologies Policy


1.       Cookies and similar technologies

1.1     What are cookies?

1.2     How do we use cookies?

1.3     Plugin’s

2.       Third-party providers we use

3.       How to complain

4.       Version control and date of next review


1.  Cookies and similar technologies


1.1    What are cookies?


Cookies are small text files placed on your computer or mobile device when you visit a web page or application. They are widely used to make websites work, work more efficiently, and provide information to the owners of the site.


You can configure settings within your browser to disable cookies. For further information on how to control cookies in your browser, the ICO have published information useful here:


Useful definitions:


Session cookie

Expires at the end of a browser session (normally when a user exits their browser). They allow websites to recognise and link the actions of a user during a browsing session.


Persistent cookie

Can be stored for longer. They can allow the preferences or actions of the user across a site to be remembered.

First-party cookie

Set directly by the website the user is visiting.

Third-Party cookie

Set by a domain other than the one the use is visiting (e.g., images, social media plugins, or advertising).



1.2    How do we use cookies?

When a user first visits our site, they are presented with options to manage their cookie preferences.


The lawful basis we rely on to process your personal data is Article 6 (1) (a), based on consent received from the website visitor the first time they visit our website.


Where consent is not technically possible, the lawful basis we rely on to process your personal data is Article 6 (1) (f), which allows the necessary processing required for our website to perform.


We use third-party software to manage our website. The processing of your personal data outside the UK/EU/EEA may occur. We have carried out due diligence and are satisfied the provider we have sourced meets the necessary security and safeguarding requirements. Your data may be transferred internationally during this processing. In this instance, we adopt the legitimising conditions for transferring your personal data by the third-party provider.


The domain uses the following cookies:





First or Third-Party Cookie

Session or Persistent




Calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.

Google Analytics




2 years





This cookie is used by Google Analytics






2 years



Website theme. This cookie allows the owner to implement or change the website’s content in real-time.





Your rights

When you visit our website, you will be presented with options to accept or manage cookies. You have the right to withdraw consent to non-essential cookies. If you have any questions about cookies on our website, please contact us at


1.3    Plugin’s


Our site uses plugins for the following purposes:


  • To facilitate our contact form
  • To provide a cookie notice to inform users that our site uses cookies and to provide them with control options
  • Protect and secure our website (Anti-virus, Firewall and Malware Scan)
  • Super-fast caching
  • SEO solution, including on-page content analysis, XML sitemaps


We have not provided the plug-in authors within this policy, as we may change or review the website plugins, we use to manage our website.



2.  Third-party providers we use





International Transfers?

Link to Privacy Policy / Information











3rd Party


Please contact




3.  How to complain


If you have any concerns about our use of your personal information, you can make a complaint to us by emailing:


We hope that we can resolve any query or concern you raise about our use of your personal data whether it is in relation to this privacy policy, our handling of personal data or any other privacy matter. However, you may also contact the Supervisory Authority where you reside at any time or are dissatisfied with our response to your complaint. In the UK, this will be the Information Commissioner who may be contacted at:


Information Commissioner’s Office

Wycliffe House

Water Lane





Helpline number: 0303 123 1113

ICO website:


4.  Version control and date of next review


This policy was last updated: April 2022

The current version number is 1.0

The date of our next formal review of this policy is: March 2023


From time to time, we may update the third-party links within this policy. For example, if they have changed. We may also correct grammatical errors or make minor cosmetic improvements. In this instance, we will adjust the version number and publish the new version.


When we review our policy in depth or introduce a change in processing, we will update the version number, publish the new version, and issue a communication (e.g., a blog update, note on website, email).